Yes - all site makeovers will be checked to ensure good usability on mobile devices. If your current theme does a poor job with this, we will replace the theme with a mobile friendly one.

Yes. If you have a brand style guide (either formal or informal), let us know. Tell us if there are specific colors, type styles, or other design elements that must be used. Letting us know about your audience and goals also helps to keep us on track. We are very good at keeping the integrity of your brand, while still freshening up the look.

No. The WordPress makeover is intended to focus on the aesthetics of the website and structuring the content to guide visitors to your desired outcomes. E-commerce and membership functionality are more complex, and though Sara Lorien Design is well experienced in these areas, those features are outside the scope of the Makeover package. If you need something like that, please fill out our project inquiry to get the ball rolling.

No - in general I've found that most of the themes at WordPress.com are far too restrictive in terms of design control, layout changes, and functionality. I can move you to the self-hosted version of WordPress on the hosting company of your choice, but that project is outside the scope of this makeover package. Please fill out a project inquiry to get the ball rolling.

Yes, with this caveat. You must setup the CRM yourself, create the list, and write any content that is part of the confirmation/email sequence. We just configure the sign-up form and connection from the WordPress side. You'll need to provide access to your CRM. If you need more help on the CRM side of things, contact us and we'll put you in touch with one of our partners.

Mostly No. We may pull out headlines from your content, or shift stuff around a bit if we feel like it will better convey your value or be clearer to the end users. And we may fix any glaring grammatical or spelling errors. However, if a lot editing is needed, or the copy that exists is not serving your business well, we may put you in touch with one of our copy-writing partners.

No. We suggest that you make changes to the content before we do your makeover as content and design go hand-in-hand. You'll get best results if we're working with current information.

No. However, imagery is an important part of a websites' visual appeal. Having good quality images can really help tell your story. With the WordPress makeover package, we will size/crop up to 10 images that you provide. If the images are bad, we may suggest using some stock photos and send you links to some that would work for your situation. You'll purchase the license to the photo, then provide us a copy to add to your website.

Yes, but we are primarily dealing with cosmetic changes, so the likelihood of the site being down is quite small. If your web host offers a staging area (like WPEngine), we are happy to use it. Because we are working in 1-day sprints for Makeover projects, your site won't be impacted for long. However, if you have concerns, please let us know and we'll work out a strategy to minimize the impact to your customers.

Maybe. Please inquire if this is your situation. Switching themes can be risky when there is a store involved. So we'd likely only do this if your current theme is flexible enough to allow for the desired design changes or we switch you to a theme that we know for sure is compatible and well supported with your e-commerce platform. 

We will not be modifying layout or functionality of the product pages, add to cart, or check-out area. Nor will we be changing your products or categories. If anything were to change in e-commerce, it would be colors, type, spacing, etc. (visual accents to coordinate with other design changes made to site)

Contact Us and we'll get you an answer.